If you’re impatient, jump ahead and see if the workaround at the end of this post resolves your error. However, if you also want to know what I did that caused the error, start reading here at the beginning.
When working in Trados 2007 Suite, I had the following windows open:
- SDL Trados Synergy (the window with the “Start” page, with buttons for navigating to Projects, Reports, and Files).
- SDL Trados Translator’s Workbench, in which I had my translation memory open. I had also enabled the Automated Translation feature under Options > Translation Memory Option (and as usual had clicked the Test Connectivity button there in order to verify that the connection to the server worked).
- SDL Trados TagEditor, in which I was editing a tagged bilingual text .
Synergy was displaying the Files view, and my file was selected, so I saw the file details, including a nice pie chart showing percent complete. From what I can tell, the pie chart does not update in real time. Rather, it only updates when you save your work, close TagEditor, and refresh the view in Synergy.
So, OK, I wanted to check my progress. So I saved my file in TagEditor, and closed that window. Then in Synergy, I clicked View > Refresh View. After the view refreshed, I re-selected my file in the list of files, and saw the updated pie chart. The status bar at the bottom of the window also showed the updated statistics for this file.
Now that I had checked my progress, I wanted to keep editing. So I right-clicked the file, and selected Open for Translation. The TagEditor window appeared. I placed my cursor in the segment where I wanted to resume work, and pressed Alt+Home to Open/Get that segment. Then I pressed Alt + Num+ to Open/Get Next, and an error message appeared:
(80001): Translator’s Workbench Error: The server threw an exception.
Now, it’s difficult to keep track of all these windows, but the error was from Translator’s Workbench, whereas I was working in TagEditor. Something was wrong over in the other window.
To resolve the error, do this:
- Go to the Translator’s Workbench window.
- Click Options > Translation Memory Options > Automated Translation (Beta) > Test Connectivity.
- When the “Connection Successful” message appears, click OK > OK.
- Go back to the TagEditor window.
- Press Alt + Num+ to Open/Get Next. It should work now.